Welcome to myshoesmarket99.com! We are committed to providing you with a smooth shopping experience and timely delivery service. Below are our terms and conditions regarding shipping. If you have any questions, please feel free to contact our customer service team.
Delivery Area We currently offer domestic areas. Please check the specific countries and regions where delivery is available at checkout. In addition, some remote areas may be restricted, and the specific delivery range is subject to actual conditions.
Delivery Method We provide delivery services through various logistics partners, including but not limited to: International Express Service
When you place an order, we will automatically generate the best shipping method based on your region and selected products. Shipping Cost Shipping costs vary based on your order total, product weight, volume, and destination. You will be able to view the specific shipping costs at checkout. Some eligible orders may enjoy free shipping. For more details, please refer to our Free Shipping Policy.
Processing Time Once we receive the order and confirm the payment, the product processing time is usually 1-3 business days (excluding holidays). Once processing is completed, we will immediately hand over your package to the logistics company for shipment.
Estimated Delivery Time The estimated delivery time depends on your location and the shipping method you choose. General:
Domestic: Usually delivered within 3-7 business days
International: Usually delivered within 7-21 business days, depending on the destination and customs clearance Please note that delivery time may be delayed due to factors such as logistics companies, weather, holidays, etc.
Order Tracking Once your package is shipped, we will send a confirmation email with your tracking number and logistics information. You can use the tracking number to check the package shipping status on the website of the corresponding logistics company.
Shipping Confirmation When you receive the package, please carefully check the package and its contents. If you find any damage or missing items, please notify the courier before signing for it and contact customer service within 24 hours to resolve the problem.
Shipping Risk During the transportation process, all risks of the goods are borne by us until the goods are safely delivered to your specified address. Please make sure to provide an accurate delivery address to avoid delays or loss of the goods.
Undeliverable Situation If the courier cannot deliver due to incomplete recipient information, incorrect address or no one to sign for the package, we will contact you to confirm re-delivery or return. Any additional costs incurred are the responsibility of the customer.
Customer Service If you have any shipping questions or require further assistance, please contact our customer service team:
Email: brandonmyles@myshoesmarket99.com Phone: 8166431150 Thank you for choosing myshoesmarket99.com! We look forward to providing you with quality service and products.
